Apple 10298 Published by Bob 0

Apple is revamping its personalized customer service offerings in a bid to increase computer sales. The company on Wednesday split its ProCare program, leaving premium tech support with ProCare and creating an education unit called One to One. Each costs $99 a year. ProCare currently offers personalized education on any topic of interest to the customer. One to One takes it to another level.

Apple Splits Services, but Not Price

Apple 10298 Published by Bob 0

Apple released an update for QuickTime Tuesday that corrects a flaw exposed by security researchers during a contest at the CanSecWest security conference last month. Recommended for all QuickTime 7 users, the new version, QuickTime 7.1.6, plugs a critical security issue in QuickTime for Java, as well as numerous bug fixes, the Mac maker said.

Apple Makes Quick Work of QuickTime Bug

Apple 10298 Published by Bob 0

Six out of every 100 cell phone owners in the United States will buy the hotly anticipated Apple iPhone in the next year, according to marketing research company Markitecture. The question is, is that good news or bad? It's wrong to cast the survey's findings in a negative light, Cliff Kane, the author of the report, told MacNewsWorld.

Is Apple's iPhone Cup Half Empty, Half Full or Running Over

Apple 10298 Published by Bob 0

In late June 2001, <i>Fortune</i> magazine put Steve Jobs on its cover. This, I realize, is not exactly breaking news; over the years, the magazine has put Jobs on its cover with shameless regularity. This time, though, was different. The headline read The Great Executive Pay Heist, and Jobs was the cover boy because in January 2000, he had been granted 10 million stock options.

Steve Jobs' Unearned Free Ride

Apple 10298 Published by Bob 0

MacBook and MacBook Pro users may experience performance issues with some of the notebook computers' batteries, Apple said on Friday. The batteries, however, do not pose a safety risk and the Mac maker has issued a software update intended to correct the problem. Apple has recently discovered that some batteries used in its MacBook and MacBook Pro notebooks may have battery performance issues, Apple said.

Apple Owns Up to Battery Bugaboos